Returns & Exchanges
At DND DICE, we want you to be completely satisfied with your purchase. If your new apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure items are in their original, unworn condition with tags attached, and pack them securely in the original shipping mailer if possible.
Print and Attach Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing