Frequently Asked Questions
Everything you need to know about our premium dice and accessories.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on local customs processing.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your dice balanced for fair play?
Yes, all our dice undergo rigorous quality control to ensure they are balanced and fair for tabletop gaming. Our resin and metal sets are crafted with precision to prevent bias.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer custom dice designs?
Currently, we offer a wide variety of curated collections. While we do not offer one-off custom commissions, we frequently release limited-edition sets based on community feedback.
How should I care for my luxury dice sets?
To maintain their finish, we recommend rolling your dice on a soft dice tray and storing them in the provided pouch or case when not in use to avoid scratches.